Introducing Complos — The Compliance OS for Septic Professionals

Every septic inspector knows the feeling: you spend two hours on-site, document everything perfectly, fill out the form by hand, submit to the Board of Health — and a week later, the form bounces back. Wrong section heading. Missing a checkbox. The nitrogen-sensitive-area notice wasn't attached. You drive back out to fix it. Two hours unbilled. This costs the industry hundreds of millions a year.

We built Complos to end that cycle.

The Problem We're Solving

Regulatory compliance for septic systems is geographically fragmented, constantly evolving, and enforced by humans who work within tight procedural windows.

• MA Title 5 inspectors must navigate 310 CMR 15.302 — a 50-page regulation that's been updated five times in the last decade. In 2023 alone, Massachusetts added 30 new watershed permit zones. Miss one, and the inspection fails.
• FL installers face HB 1379's 7/1/2030 deadline for BMAP-zone upgrades — affecting 2.6M properties. The compliance tracking is manual.
• NY Suffolk County I/A OWTS designers juggle the nitrogen mandate (effective 2021), the Save Our Lagoon grant ($18K per upgrade), and annual operating permit renewals.
• Every state has its own BOH directory, submission methods, and response timelines.

Spreadsheets break. Email logs get lost. Certified inspectors waste billable time chasing compliance details instead of performing inspections.

What Complos Does

Complos is a regulatory compliance operating system for septic professionals. We handle three core problems:

1. Intelligent Form Generation

You answer 12 questions about the property and system. Complos generates a state-compliant PDF inspection report that matches your state's official form layout. For Title 5, that means:

• Correct section headings and checkbox placement (reproduced from 310 CMR 15.302)
• Automatic nitrogen-sensitive-area compliance notices when the property falls in a permit zone
• Inspector certification and chain-of-custody fields pre-populated from your account

The form is ready to sign and submit — no format rejections, no do-overs.

2. Photo-to-Form AI Extraction

You snap photos of the tank, distribution box, and soil profile. Our Claude vision model extracts visible details — tank material, capacity, failure indicators — and surfaces them as suggestions you review before saving. We never auto-submit. You decide what goes in the report.

3. Regulator Directory + Submission Tracker

We've seeded the MA Local Board of Health directory (351 towns), FL BMAP zones, NY/Suffolk grant eligibility, and submission methods for each. When you're ready to file:

• Click "Submit to LBOH" and we route the PDF + metadata to the right town's submission endpoint
• Track submission status in real time (received, reviewed, approved, rejected)
• Automate the follow-up — if a BOH requests changes, we notify you instantly

This is the first time septic professionals have seen compliance tracking software that actually works.

Who This Is For

MA Title 5 Inspectors — v1.0 ships with full Title 5 support. Build, submit, and track inspections in minutes instead of hours.

Installation Firms + Designers — Need to track BMAP compliance deadlines, I/A OWTS permits, grant eligibility? We handle the regulatory calendars so you don't.

Municipalities + State Health Departments — Coming next: a health-department surface where regulators can review submitted inspections, manage BOH workflows, and track statewide compliance metrics.

The Pricing

We priced Complos for small and mid-market inspection firms:

• Solo: $129/month — 1 inspector, unlimited inspections
• Firm: $99/seat/month — 2+ inspectors, shared dashboard, firm-level analytics
• Annual: Save 2 months (billed yearly)

All plans include a 7-day free trial with no credit card required. You'll know within a few inspections whether Complos saves you time and money.

Why Now?

Septic system failures cost the US economy an estimated $4.7 billion annually in groundwater contamination, property damage, and regulatory enforcement. The industry is fragmented — 17,000 inspectors spread across 50 states, each working under different rules.

For the first time, we have the tools to automate compliance without sacrificing the inspector's judgment. Claude's vision model can extract inspection details from photos. PostGIS can overlay watershed zones. APIs can route submissions to the right regulator in seconds.

Complos brings these pieces together so compliance stops being a bottleneck and becomes a competitive advantage.

What's Next

We're shipping MA Title 5 support first. Within 90 days:

• NY/Suffolk County I/A OWTS module — the full designer form, grant workflow, and submission tracker
• FL HB 1379 compliance tracking — track BMAP deadlines, system upgrade triggers, and audit-readiness for FDEP
• Health-department surface — municipalities can review submissions, manage town-specific workflows, and export compliance reports

Long term, we're building the platform for every state, every system type, and every regulator. The goal is simple: make compliance automatic, not manual.

Join the Beta

We're onboarding inspectors now.

Start your 7-day free trial →

No credit card required. No calls with a sales team. Just sign up, do an inspection, and see what a compliance OS feels like.

If you've spent the last five years chasing BOH rejections, missing grant deadlines, or tracking regulatory changes in a spreadsheet — Complos is built for you.

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Questions? Email us at [email protected] or chat with the team.

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