Complos
Acton Title 5 BOH submission
How Acton, Massachusetts accepts Title 5 inspection reports — submission method, the BOH contact on file, and what inspectors should expect. Free, no signup.
Submission method
- How they accept reports
- Contact email
- [email protected]
- Phone
- 978-929-6632
- Portal
- https://www.actonma.gov/86/Board-of-Health
- County
- Middlesex
- Notes
- Best-guess direct email for Matthew Dow, Environmental Health Director (Title 5 reviewer). Other staff: Penelope Funaiole (Health & Family Services Director), Weiyuan Sun (PH Inspector). Phone (978) 929-6632. NOTE on [email protected]: it accepts mail and reaches the staff M365 mailboxes, but it is also auto-forwarded to [email protected] (probably elected BOH member Rich Taylor) and that forward bounces with Apple 554 5.7.1 BS01 due to SPF/DKIM alignment failure on the forward (Acton M365 forwarder does not re-sign / ARC-seal). The boh@ inbox still works as a destination; just expect a postmaster bounce notice for the broken iCloud forward.
What to file
The MA Title 5 inspection report under 310 CMR 15.301 is a standardized MassDEP form. It must include: inspector identity + NEIWPCC certification, system age, septic tank construction details and condition, distribution box static-liquid level, soil absorption system observations, water-use history, failure indicators (effluent breakout, backups, ponding, soil saturation, system failure), inspector attestation, and a certification result (Pass / Conditional Pass / Further Evaluation / Fail).
Common rejection reasons
- Illegible handwriting or scanned PDF quality below readable threshold.
- Missing inspector attestation under 310 CMR 15.302.
- D-box static-liquid level not reported.
- Effluent breakout location not described in narrative.
- Failure indicators ticked but inconsistent with the certification result.
Related guides
- MA Title 5 Inspection 2026: The Complete Guide for Inspectors, Buyers, and Sellers
- MA Title 5 Inspection for a 1970s Residential Septic System: What to Expect and What It Costs
- MA Title 5 Report Submission to Board of Health: Step-by-Step Guide
- Submitting a Title 5 Inspection in Boston: ISD ePortal, BPHC Agents, and the Institutional-System Workflow
- Submitting a Title 5 Inspection in Cambridge: Working with a BOH That Almost Never Sees a Septic System
Faster filings with Complos
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